IT Services

Username and password

At Registration Day, you will get a UiO username and password for the UiO network and its computer facilities. This account is temporary and will be deleted by September 1.

Access at home

There are several ways you can connect to the UiO network from your home computer. UiO's network can be accessed remotely free of charge, excepting the cost of your own broadband/ADSL connection.

Access at UiO Campus

ISS students will have access to the computers in the Learning Centre of the Faculty of Social Sciences (SV). Read more about terms of use, printer access, PC specifications and software. 

If you plan to listen to language course CDs in the computer lab you must bring your own earphones or earplugs.

Location

Opening Hours

3rd floor of Eilert Sundts hus

Monday to Friday: 08:00 - 21:30
Saturday & Sunday: 11:00 - 16:00
See your Student Handbook for exceptions.

Support

An ISS lab attendant will be present every afternoon in the PC labs, Monday through Friday between 14:00 and 21:30, and Saturday and Sunday from 10:00 to 16:00. The attendant can help you in solving technical problems, but not to teach you how to use a computer.

If you have technical questions outside of the lab attendant's working hours, you can send an e-mail to the UiO help desk, houston@usit.uio.no, or call 228 40 004 (mon - fri 08.00 20.00). For more information, go to UiO's support centre.

Data storage

  • Always save on the «M:» drive. The «M:» drive is your private storage area and is not accessible to others.
  • Do not save files on the «C:» drive. All files will be erased from this disk when you log off.
  • All PCs will automatically open your personal server space, which also contains your settings, e-mail messages, and any files you saved here. Remember to copy important files from this space to a USB drive before you leave ISS.

All PCs have connections for an external USB mass storage device (e.g. flash drive).

Connecting your laptop to the UiO network

UiO supports Windows, Mac and Linux based laptops. Read more about how to connect your laptop to the UiO network.

Access at Blindern Dormitory

Blindern Dormitory is not a part of the University of Oslo. In order to access online reading materials or library databases, you will need to log on to the UiO network as an off-campus student.

Students living at the Dormitory will have LAN access in their rooms. There is only one LAN wall plug per room which means that two computers cannot use the network simultaneously. You must bring your own twisted-pair network cable, not a telephone or ISDN cable. Wireless LAN is available in some common areas, though it becomes unstable when there is high traffic.

Blindern Dormitory is not owned by the University and is not obliged to provide the same IT services. Visit the Student Resident Network for info about restrictions, set-up and connections.

Username and password

If you miss both registration days, visit the ISS front office to get your UiO username and password.

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Published Oct. 7, 2016 10:35 PM - Last modified Nov. 21, 2016 10:34 AM