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This course is no longer available, see the current course list.

INF5190 - Knowledge Management: Concepts and Practices

Course content

Knowledge Management (KM) as an emerging discipline deals with concept of how organisations, groups, and individuals handle their knowledge in all forms, in order to improve organisational performance. This course examines the organisation of knowledge, the selection and use of suitable knowledge representation methods or tools, the access to stored knowledge through search and retrieval techniques.

Learning outcomes

After completing Knowledge Management: Concept & Practice, the student should be able to:

• Define the nature and topology of knowledge and knowledge management within a business context
• Identify technologies that are most useful for capturing/acquiring, organizing, distributing, and sharing knowledge within an enterprise
• Explain how to formulate a knowledge management strategy, identify major requirements and issues for designing enterprise knowledge architecture and implementing knowledge management projects

The goal of the course is to understand the theoretical foundation for knowledge and to build capabilities to manage knowledge within and across organizational boundaries.

Admission

Students at UiO must apply for courses in StudentWeb.

International applicants, if you are not already enrolled as a student at UiO, please see our information about admission requirements and procedures for international applicants.

Prerequisites

No obligatory prerequisites beyond the minimum requirements for entrance to higher education in Norway.

Teaching

Lectures (4 hours a week), preparation and discussion of cases; classroom interaction.

Resources:

• Working Knowledge, by Thomas H. Davenport and Laurence Prusak(1998, Havard Business School Press).
• Knowledge management: An integrated approach, Ashok Jashapara, Prentice Hall 2004
• Further assigned reading will be given during the class
• Internet resources pointers will be made available during the class

Exam information

Work assignments 40%. Written exam 50%. Student participation 10%. Grading Style: A-F

Other information

Course Auditor: Robert Engels

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