HME4402 - Evaluation of the quality of services delivered by the health care sector
Course content
- Quality concepts and perspectives
- Measurement and documentation of quality
- Standards
- HMS in general and specifically in the health services
- Quality improvement methods
- Evaluation of quality
Learning outcome
Quality of interventions in the health care is increasingly focused worldwide. This course penetrates the numerous aspects of quality within the health care services with special emphasis on the quality of medical and caring interventions delivered to the patients. Various ways to measure and evaluate quality will be discussed in depth, as well as conditions influencing the quality. At the end of the course students should be qualified to develop programs that evaluate and improve the quality of the services, included documentation of standards set by the health authorities.
Admission
Students at UiO must apply for courses in StudentWeb.
International applicants, if you are not already enrolled as a student at UiO, please see our information about admission requirements and procedures for international applicants.
Id does not exist in shared textPrerequisites
Formal prerequisite knowledge
Id does not exist in shared textNone
Recommended previous knowledge
Teaching
Lectures.
Access to teaching
Id does not exist in shared textExamination
Written exam.
Examination support material
No examination support material is allowed.
Language of examination
Id does not exist in shared textAll written exams and term papers at the master's programme in Health Economics, Policy and Management have to be conducted in English.
Grading scale
Grades are awarded on a scale from A to F, where A is the best grade and F is a fail. Read more about the grading system.
Explanations and appeals
You may request an explanation of your grades, and you may also appeal against your grades or make a complaint about formal examination errors. Read more about explanations and appeals.
Resit an examination
You can usually resit an exam, but the conditions depend on whether you had a valid reason for absence from the regular exam. Read more about resitting an exam.
Withdrawal from an examination
A student may sit this exam up to 3 times. If a student wishes to withdraw from the exam, s/he must do so in StudentWeb at least two weeks prior to the first day of the exam. Failure to do so will be counted as one of the three opportunities to sit the exam.
Special examination arrangements
If you have a disability or a health problem that entails significant inconvenience in an examination situation, you may be considered for special examination arrangements. Mothers who are breastfeeding may apply for extra time to complete the exam.