Norwegian version of this page

BeyondTrust – IT support with remote logon

What is BeyondTrust (previously Bomgar)

  • Remote logon IT support tool. 
  • IT support staff can see the user's screen and control the user's mouse and keyboard 
  • IT support staff can give help directly on the user's computer, locate information and adjust settings

 

Getting started

BeyondTrust is used by IT support staff at the UiO.

Log on BeyondTrust

Users who receive support enter the support code they get from the support staff, at https://uio.bomgarcloud.com/

Help and guides

The IT support staff guide is available from the Norwegian UiO BeyondTrust web page.

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