TSD FAQ

Frequently asked questions regarding TSD. If your question is not answered here, you may contact tsd-drift@usit.uio.no

How do I get started using TSD?

The TSD – Service for Sensitive Data, is a platform for collecting, storing, analyzing, and sharing sensitive data in compliance with the Norwegian privacy regulation.

To register a project in TSD we ask you to attach the ethical approval, to conduct your research, either from REK, NSD, the Norwegian Data Protection Authority or your local privacy representative (PVO).

You can start the application process by clicking on this link.

Do I need minID (Idporten) to register a TSD-project?

Yes, currently registering a project in TSD is only available through minID-login.

Which browsers do you recommend to fill the application form?

For the project registration, we recommend using an updated browser, e.g. Google Chrome or Firefox. We do not recommend older versions of Internet Explorer.

What kind of information do you ask for in the application form?

In the application form, which you will fill as the Project Administrator/Principal Investigator (PI), we ask about the following information:

  • Your FEIDE username if you have
  • Your e-mail address
  • Your telephone number
  • Name of the institution that has given ethical approval for the project. (NSD, REK, Datatilsynet, or local privacy representative)
  • The reference number on the decision from NSD, REK, Datatilsynet, or local privacy representative
  • Name of the project
  • The end date of the project
  • The name of the institution responsible for research for the project (forskningsansvarlig institusjon)
  • Payment information

What is the link for the application form?

You can start the application process by clicking on this link.

How long does it take to create a project in TSD?

Once we receive a complete digitally signed application, it takes about 10 working days to process the application.

Can I use my existing TSD-project to conduct a new study?

If the data you plan to collect with Nettskjema is already "covered" by the existing approval for your existing TSD-project, then, you do not need to create a new project.

If the information to be collected is for another study and has its own legal basis / approval, a separate TSD-project must be created for secure storage.

The procedure for creating Web Forms and enabling them for secure storage in TSD is described here (from Step 2: Construct the form):

What do you log inside a TSD-project?

We log:

  • copies of files in and out of a TSD-project
  • attempts for unauthorized access.
  • CERT at UiO continuously scans for malware

How often do you perform security updates in a TSD-project?

  • all operating system upgrades are installed and updated centrally.
  • the Windows platform is patched every other week.

What security measures are implemented?

  • the information is encrypted during transit
  • changelog
  • multi-factor authentication
  • access restriction
  • access log

Can I have more than one study in my single TSD-project to conduct multiple studies?

As a general rule, only sensitive data and data covered by a single data protection approval can be stored in a TSD-project. Therefore, two sets of data covered by two different approvals cannot be stored inside a single TSD-project.

However, technically, it is possible to create a joint-project in TSD, but it requires that you obtain ethical approval. So, please consult your local privacy ombudsman (PVO) about the ethics of storing data from multiple studies in a single project. Once the approval is in place, you can apply for a joint TSD-project. To organize a joint TSD-project, you will need to create a folder structure in the project, as described here.

What type of data can be stored in a TSD-project?

  • Sensitive research data
  • Strictly in confidence, as classified by UiO
  • Collecting and handling such data that requires approval from a Data Protection Authority like REK, NSD, or Datatilsynet.

Is it possible to create a codebook solution with Nettskjema in a TSD-project?

If you use invitations by email, please use the email address as your ID.
Then you can put together the different datasets based on this ID.

If you are not allowed to perform data analysis with data that has direct personally identifiable IDs, then you can replace the e-mail address with a selected ID inside the TSD-project before performing the analysis.

What is the price structure for a TSD-project?

The TSD services have an annual price, and the price depends on the sector of the institution responsible for research (forskningsansvarlig institusjon), as well as data volume and complexity. TSD-projects are invoiced once a year (due October 1st.).

For most projects, our basic package is enough to start with, which includes:

Current prices in addition to the basic package are as stated here

For UiO, the basic package in TSD is free of charge.

If there is a collaboration agreement between UiO and the institution responsible for research, then UiO prices will apply to the project. In such a case, please attach the collaboration agreement while applying for a project in TSD.

How do I give Import grants to external partner in a TSD-project?

The Project Administrator of a TSD-project can give Import Grants to external partners who do not have a TSD user account in the relevant project. Please follow this link to assign Import grants.

By clicking on the info symbol in the headline, you will receive guidance along the way.

After creating an instance, you can use the copy symbol on the right to copy the URL for that instance.

How do I add a user to my TSD-project?

1. The user goes to https://selfservice.tsd.usit.no/application/
2. Writes the project number in TSD, which you may provide to the user beforehand.
3. Informs you that an application has been made to become a member of your project.
4. Finally, you approve the application from this page

How do I add an associate member to my TSD-project?

Associate members have restricted permissions to access research products (data generated by project), and little else. They cannot log in to do computing inside a TSD-project. You can read more about this service, here.

How do I troubleshoot when I am unable to log in to my TSD-project?

  1. Delete all TSD entries in "Google Authenticator" on your mobile. Feel free to take a look at this external link for the steps
  2. Go to https://selfservice.tsd.usit.no/
  3. Click on "Get OTP QR Code". It is important that you click on this link only once.
  4. Scan the QR code in "Google Authenticator" on your mobile.
  5. Go to https://selfservice.tsd.usit.no/
  6. Click on "Change password"
  7. Wait 25 minutes
  8. Go to https://view.tsd.usit.no/portal/webclient/index.html and log in with the new password.
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Published Jan. 9, 2021 2:05 PM - Last modified Jan. 19, 2021 1:30 PM