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Operational log

Published July 29, 2020 1:04 PM

We are currently having issues related to changing user account passwords in TSD. We're working to resolve this as quickly as possible.

Best regards,

Published July 27, 2020 1:03 PM

We're currently having some trouble with access to the Colossus storage. We're working on solving this as quickly as possible.

Unfortunately, this will cause login problems for some of the machines in projects which are connected to Colossus.

Best regards,

Published June 30, 2020 12:01 PM

Update: Dragen has been updated to CentOS7 and licenses have been renewed starting August 1 2020 till July 31 2022. Access to Dragen has been revoked for all projects except p22. Access to Dragen can however be requested by sending an email to TSD.

We're upgrading Dragen to CentOS7 and installing the new filesystem. We will update the log when its back online.

Published June 22, 2020 2:15 PM

The maintenance  is starting at 14.30 and will last no more than 15 minutes.

Published June 18, 2020 11:14 AM

There is an issue with password and QR code reset which we are fixing now.

Published June 10, 2020 8:31 AM

The colossus file system is being upgraded from 10 - 24 June. During this time, no jobs can be run.

Published May 29, 2020 9:24 AM

We are debugging and fixing the issue.

Published May 18, 2020 2:30 PM

Colossus storage is currently down. We are addressing the issue, working to get jobs running asap.

Published May 18, 2020 7:51 AM

TSD is having a network maintenance from 07:00 - 09:00 CET, and there will be interruptions to services during this period.

Published May 15, 2020 10:01 AM

Colossus is currently down due to a crash in the cluster file system. We are working to resolve the issue. Submit nodes are also down as a side effect of this ongoing issue.

Published May 13, 2020 2:51 PM

The PyPI, CRAN, STATA etc mirrors are down. We working on bringing them back online.

Published May 11, 2020 10:24 AM

Some compute nodes are down at the moment, causing jobs to be re-queued. We are working to bring them back online.

Published May 8, 2020 3:12 PM

There are currently problems with the file-export feature on



The issue should now be resolved.

Published May 8, 2020 12:27 PM

Currently, some users are not able to log in to TSD via ThinLinc. We are working on fix.

Published May 7, 2020 11:31 AM

There's a license upgrade issue.

Update: the new licenses have been installed.

Published Apr. 20, 2020 12:32 PM

The machine exporting the /cluster filesystem crashed, and was down for around 10 minutes. This has caused a lot of machines mounting this share to be unresponsive.

All machines which are having trouble mounting the share will be rebooted shortly to fix any issues.


All machines should now be available again. Let us know if you still have trouble accessing your machines.

Published Apr. 17, 2020 9:38 AM

Due to an issue with the virtualisation infrastructure, some VMs have been unintentionally rebooted. If you are having issues please let us know. We are investigating to fix any outstanding problems.

Published Apr. 14, 2020 2:00 PM

We need to perform a brief maintenance on the data portal, during which it will not be possible to import or export files.

Published Apr. 7, 2020 12:20 PM

We are investigating issues related to export in TSD projects

Published Apr. 6, 2020 8:13 AM

Due to a Linux operating system update some virtual machines are experiencing issues. We are working to solve the problem.

Published Apr. 1, 2020 11:24 AM

While this is ongoing, it will not be possible to reset passwords, or get new QR codes.

Published Mar. 31, 2020 8:54 AM

Since Saturday evening, there has been some instability with the Colossus file system, which affects all submit hosts and running jobs on Colossus.


The file system was up again at 09.44. All systems should work as normal, but please inform us if you have problems.