Norwegian version of this page

Enable two-factor authentication (2FA) in advance

You can prepare for two-factor authentication in advance of when the new login procedure is introduced.

Image may contain: Font, Gas, Electric blue, Circle, Logo.

Microsoft Authenticator logo

Install the Microsoft Authenticator app

If you haven't already installed Microsoft Authenticator on your phone, go to App Store (for iPhone) orr Google Play (for Android) and install Microsoft Authenticator. Service phones enrolled in Workspace One has the app pre-installed.

OBS: See the image of the Microsoft Authenticator icon and make sure to install the correct app. 

Alternative methods for two-factor authentication

If you can't or won't use Microsoft Authenticator, you may use another method approved by the Head of IT Security. See user manual for other approved authentication methods.

Set up two-factor authentication in advance

  1. In your browser, go to
  2. Click the account you wish to pre-enable for two-factor authentication. If you see the dialoge below, sign in with and click Next.

    Screenshot of Sign in window - MS 365
  3. You will see to the Sign in page of UiO (Universitets- og h√łyskolesektoren), where you log in with your and password. Click Sign in.

    Screenshot of Sign in window at UiO
  4. If you are asked if you want to stay signed in, you can click "yes". Next, you will see this dialog, stating that the UiO needs more information. Click Next to start the activation process.

    Screenshot of dialogue box: Need more information
  5. Download the authenticator app Microsoft Authenticator app (recommended) by clicking Download now.

    Screenshot: Start by getting the app
  6. Scan the QR code for the iPhone version or the Android version of the app, depending on your phone.

    Screenshot: Setup your account on your phone
  7. Click Next to start setting up two-factor authentication.
  8. Open Microsoft Authenticator on your phone.
  9. If prompted, allow notifications.
  10. Tap add an account (+) and select Work or school.

    Screenshot of Microsoft Authenticator on phone - adding an account
  11. Select Scan QR code. Do not select Sign in here. If necessary, give the Authenticator app access to the camera so you can scan the QR code in the next step.

  12. Point the camera on the phone, while in Microsoft Authenticator, at the QR code. The application will automatically recognise the QR code and configure two-factor authentication.

    Screenshot: Window with QR code

    If you have problems scanning the QR code with the authenticator app, click Can't scan image? 
  13. Setup is now completed. Let us verify that two-factor authentication with push notification works by approving a test notification.

    Screenshot: Verify the setup with approving a notification
  14. Pick up your phone, and approve the notification that has been sent to your authenticator app on the phone.
  15. Your approval of the notification will be picked up by the guide and you can click Next.

    Screenshot confirming that the notification has been approved
  16. The guide will end with a confirmation that you have completed the setup of two-factor authentication. Click Done.

    Screenshot confirming that you have completed the setup of two-factor authentication

Search the user manual
Contact support

Call us

Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

Register case

Your request can be sent to

Send email

Book a Zoom meeting

Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.

Book a video call

Chat with us

Our chat is open every weekday between 09:00 and 16:00.

Start chat
Published Apr. 6, 2022 10:31 AM - Last modified Apr. 22, 2022 4:18 PM