Pensum/læringskrav

Introduction to CSCW

Grudin, J. (1994): Computer-Supported Cooperative Work: History and Focus, IEEE Computer vol. 27 no. 5 (May 1994), pp. 19-25. Online access from Jonathans homepage.

Ellis, C. A.; Gibbs, S. J. and Rein, G. L. (1991): Groupware: Some Issues and Experiences, In Communications of the ACM vol. 34 no. 1 . Online access at The ACM Digital Library.

Method - the study of work

Brown, B., J. Lundin, M. Rost, G. Lymer, L. E. Holmquist (2007): Seeing Ethnographically: Teaching ethnography as part of CSCW, In Proceedings of the Tenth European Conference on Computer Supported Cooperative Work. Bannon et al. (eds.). Springer, pp. 411-430. Online access at the ECSCW conference site.

Bentley, R., J. A. Hughes, D. Randall, T. Rodden, P. Sawyer, D. Shapiro & I.: Ethnographically-Informed Systems Design for Air Traffic Control, 1992. I Proceedings of the Conference on Computer Supported CooperativeWork, Turner, J. & R. Kraut (eds.). New York: ACM Press, pp. 123-129. Online access at The ACM Digital Library .

Blomberg, J., J. Giacomi, A. Mosher & P. Swenton-Wall: Ethnographic Field Methods and Their Relation to Design, 1993. I Participatory Design: Principles and Practices, Schuler, D. & A. Namioka (eds.). Hillsdale, N.J.: Erlbaum, pp. 123-156. ISBN: 0-8058-0951-1, 0-8058-0952-x. (Available at informatikkbiblioteket).

Forsythe, D. E. : “It’s Just a Matter of Common Sense”. Ethnography as Invisible Work, 1999. Computer Supported Cooperative Work 8, Kluwer Academic Publishers, pp. 127-145. (Online access at Springerlink).

Cultural Historical Activity Theory

Kaptelinin, V. & B. A. Nardi (2006): Activity Theory in a Nutshell, In Kaptelinin & Nardi: "Acting with Technology. Activity Theory and Interaction Design". The MIT Press, Chap. 3, pp. 29-72. (Available at the library).

Engeström, Y. (2001): Expansive Learning at Work: toward an activity theoretical reconceptualization, In Journal of Education and Work, Vol. 14, No. 1, 2001, pp. 133-156. Routledge. Online access at IngentaConnect.

Kuutti, K.: The Concept of Activity as a Basic Unit of Analysis for CSCW Research, 1991. Bannon et al (red): Proceedings of the 2nd European Conference on Computer-Supported Cooperative Work, ECSCW'91, Kluwer, pp. 249-264. (finnes på Informatikk-biblioteket).

Bardram, J. E.: Designing for the Dynamics of Cooperative Work Activities, 1998. Poltrock & Grudin (red): Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW'98, ACM, pp. 89-98 . Online access at The ACM Digital Library.

What is cooperative work? Strauss' theory of articulation work, social worlds

Schmidt, K. & L. Bannon: Taking CSCW Seriously. Supporting Articulation Work, 1992. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 1 no. 1, pp. 7-40. Online access at Kjeld Schmidt's homepage.

Fitzpatrick, G.; Tolone, W. J. & Kaplan, S. M. : Work, Locales and Distributed Social Worlds, 1995. Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, ECSCW'95, Kluwer, pp. 1-16 . (from Fitzpatricks homepage).

Gasser, L.: The integration of computing and routine work, 1986. ACM; ACM Transactions on Information Systems (TOIS), Volume 4 Issue 3. Online access at The ACM Digital Library.

se også hjemmesiden til minne om Anselm Strauss

Structuration Theory

Orlikowski, W. J.: The duality of technology: rethinking the concept of technology in organizations, 1992a. Organization Science, vol. 3 no. 3 (Aug. 1992), pp. 398-427 .

DeSanctis, G. & Poole, M.S.: Capturing the complexity in advanced technology use: Adaptive structuration theory, 1994. Organization Science, 5, pp. 121-147.

Dreiem, H.: Gjensidig påvirkning av organisasjon og teknologi ved innføring av gruppevare, spesielt kapittel 2: Teoretisk bakgrunn -- straukturasjonsteori , 1998. Hovedfagsoppgave, Institutt for Informatikk, Universitetet i Oslo. (finnes på Informatikk-biblioteket).

Giddens, A.: The Constitution of Society: Outline of the Theory of Structuration, spesielt kapittel 1: Elements of the Theory of Structuration, 1984. Polity Press, Cambridge. (finnes på Informatikk-biblioteket).

Actor-Network Theory (ANT)

Berg, M.: On Distribution, Drift and the Electronic Medical Record: Some Tools for a Sociology of the Formal, 1997. Hughes m.fl. (red): Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work, ECSCW'97, Kluwer, pp. 141-156 . (From the ECSCW site).

Aanestad, M.: The Camera as an Actor: Design-in-Use of Telemedicine Infrastructure in Surgery, 2003. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol 12, pp 1-20, Kluwer . (fra Margunns hjemmeside).

Hanseth, O. & Monteiro, E.: Inscribing Behaviour in Information Infrastructure Standards, 1997. Accounting, Management & Information Technology vol. 7 no. 4, pp. 183-211. (fra Oles hjemmeside).

From desktop to mobility + Mobility /globalization

Belotti, V. & Bly, S.: Walking away from the desktop computer: distributed collaboration and mobility in a product design team, 1996 . Proceedings of the 1996 ACM conference on Computer supported cooperative work, pp. 209 - 218 . Online access at The ACM Digital Library.

Luff, P. & Heath, C.: Mobility in collaboration, 1998. Proceedings of the 1998 ACM conference on Computer supported cooperative work, pp. 305 - 314 . Online access at The ACM Digital Library.

Grinter, R; Aoki, P.M; Hurst, A; Szymanski, M.H; Thornton, J. & Woodruff, A.: Revisiting the visit: understanding how technology can shape the museum visit, 2002. Proceedings of the 2002 ACM conference on Computer supported cooperative work, pp. 146 - 155 . (fra ACMs bibliotek).

Hindmarsh, J; Heath, C; vom Lehn, D. & Cleverly, J.: Creating assemblies: aboard the Ghost Ship, 2002. Proceedings of the 2002 ACM conference on Computer supported cooperative work, pp. 156 - 165 . (fra ACMs bibliotek).

Kristoffersen, S. & Ljungberg, J.: “Making place” to make IT work: empirical explorations of HCI for mobile CSCW, 1999. Proceedings of the international ACM SIGGROUP conference on Supporting group work: Group'99, pp. 276 - 285. (fra ACMs bibliotek).

Grinter, R. & Eldridge, M.: Wan2tlk?: Everyday Text Messaging, 2003. Proceedings of the conference on Human factors in computing systems (CHI 2003), pp. 441 - 448. (fra ACMs bibliotek).

Taylor, A. S. & Harper, R. : Age-old practices in the ‘new world’: a study of gift-giving between teenage mobile phone users, 2002. Wixon (red), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’02, ACM, pp. 439-446. (fra ACMs bibliotek).

Coordination mechanisms and workflow systems in and for CSCW

Bowers, J.; Button, G. & Sharrock, W.: Workflow from Within and Without: Technology and Cooperative Work on the Print Industry Shopfloor, 1995. Marmolin m.fl. (red): Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, ECSCW'95, Kluwer, pp. 51-66. Online access at ECSCW.

Carstensen, P. H. & Sørensen, C.: From the Social to the Systematic. Mechanisms Supporting Coordination in Design, 1996. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 5 no. 4, pp. 387-413 .

CSCW in organizatorial contexts

Ciborra, C. U.: Introduction: What does Groupware Mean for the Organizations Hosting it?, 1996. Ciborra (red): Groupware & Teamwork. Invisible Aid or Technical Hindrance, Wiley, pp. 1-19. (finnes på Informatikk-biblioteket).

Perin, C.: Electronic social fields in bureaucracies, 1991. Communications of the ACM, Vol. 34 (12), pp. 74-82. Online access at The ACM Digital Library.

Herbsleb, J. D., Mockus, A., Finholt, T. A., and Grinter, R. E. : Distance, dependencies, and delay in a global collaboration, 2000. Whitakker and Kellogg (eds.), Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW 2000, ACM, pp. 319-328. (fra ACMs bibliotek).

CSCW in work contexts

Bowers, J. & Martin, D. : Informing Collaborative Information Visualisation Through an Ethnography of Ambulance Control, 1999. Proceedings of the Sixth European Conference on Computer Supported Cooperative Work, 12-16 September 1999, Copenhagen, Denmark, ECSCW ’99, Kluwer Academic Publishers, pp. 311-330. Online access at ECSCW.

Clement, A. & Wagner, I. : Fragmented Exchange: Disarticulation and the Need for Regionalized Communication Spaces, 1995. In Marmolin m.fl. (red), Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, ECSCW ’95, Kluwer, pp. 33-49. (finnes på Informatikk-biblioteket).

Implemtation - CSCW

Bowers, J.: The work to make a network work: studying CSCW in action, 1994. Proceedings of the 1994 ACM conference on Computer supported cooperative work, pp. 287 - 298 . (fra ACMs bibliotek).

Orlikowski, W.: Learning from Notes: Organizational Issues in Groupware Implementation, 1992. Turner and Kraut (eds.): Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW'92, pp. 362-369. (artikkel hos ACM bibliotek).

Grudin, J. and Palen, L. : Why Groupware Succeeds: Discretion or Mandate?, 1995. Marmolin et al. (eds.): Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, ECSCW'95, Kluwer, pp. 263-278 . (fra Jonathans hjemmeside).

Design of CSCW

Grudin, J.: Groupware and Social Dynamics: Eight Challenges for Developers, 1994b. Communications of the ACM vol. 37 no. 1 (Jan. 1994), pp. 93-105. (fra Jonathans hjemmeside).

Robinson, M.: Design for Unanticipated Use ..., 1993. de Michelis m.fl. (red): Proceedings of the Third European Conference on Computer-Supported Cooperative Work, ECSCW'93, Kluwer, pp. 187-202 . (finnes på Informatikk-biblioteket).

Kyng, M.: Designing for cooperation: cooperating in design, 2000. Communications of the ACM, pp. 65-73. (fra ACMs bibliotek).

Cohen, A. L., Cash, D., & Muller, M. J. : Designing to support adversarial collaboration, 2000. Whittaker and Kellogg (eds.), Proceedings of the Conference on Computer-Supported Cooperative Work, CSCW 2000, ACM, pp. 31-49. (fra ACMs bibliotek).

O’Day, V. L., Adler, A., Kuchinsky, A. & Bouch, A.: When Worlds Collide: Molecular biology as interdisciplinary collaboration, 2001. Prinz et al. (eds.), Proceedings of the Seventh European Conference on Computer Supported Cooperative Work, ECSCW 2001, Kluwer, pp. 399-418. Online access at ECSCW.

Grinter, R.E.: From workplace to development: what have we learned so far and where do we go?, 1997. Proceedings of the international ACM SIGGROUP conference on Supporting group work : the integration challenge: the integration challenge (Group' 97), pp. 231 - 240 . (fra ACMs bibliotek).

Speech Act Theory

Suchman, L.: Do Categories Have Politics? The Language/Action Perspective Reconsidered, 1994. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 2 no 3, pp. 177-190. Online access at SpringerLink.

Winograd, T.: Categories, Disciplines, and Social Coordination, 1994. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 2 no 3, pp. 191-197. Online access at SpringerLink.

Flores, F.; Graves; M., Hartfield, B. & Winograd, T.: Computer Systems and the Design of Organizational Interaction, 1988. Transactions on Office Information Systems, vol. 6 no 2, pp. 153-172 . (fra ACMs bibliotek).

Star, S. L. & Bowker, G. C. (2007): Enacting silence: Residual categories as a challenge for ethics, information systems, and communication, In Ethics and Information Technology, Vol. 9, no. 4, December 2007. Springer Netherlands, pp. 273-280. Online access at SpringerLink.

diverse forfattere: Button, G.: "What's Wrong with Speech-Act Theory?", pp. 39-42 / Grudin, J. & R.E. Grinter: "Ethnography and Design," pp. 55-59 / de Michelis, G.: "Categories, Debates and religion Wars," pp. 69-72 / Orlikowski, W. J.: "Categories: Concept, Content, and Context," pp. 73-78 : diskusjon av Suchman-Winograd debatten i JoCSCW, 1995. CSCW: The Journal of Collaborative Computing, vol. 3 no 1, 1995 . (finnes på Informatikk-biblioteket).

CSCW and new challenges - additional readings

Brown, B. & M. Bell (2004): CSCW at play: 'There' as a collaborative virtual environment, Proceedings of the 2004 ACM conference on Computer supported cooperative work. Online access at ACM Portal.

Olivier, H. & N. Pinkward (2007): Collaborative Virtual Environments - Hype or Hope for CSCW?, IfI Technical Report Series. IfI-07-14. Department of Informatics. Clausthal University of Technology. Online access via Das Institut für Informatik, TU Clausthal..

Published Jan. 31, 2008 2:58 PM - Last modified May 5, 2008 2:43 PM