This course is replaced by IN5000 – Qualitative Research Methods.

Syllabus/achievement requirements

The course book has been complemented with articles/chapters focusing on relevant debates, approaches and examples from the informatics field, mainly Information Systems Research and Computer Supported Collaborative Work (CSCW).

Detailed knowledge (beyond what is covered in the lectures) of the readings, marked as ADDITIONAL, will not be required for the exam; they are meant as suggestions for further reading.

Course book

Crang, M. & Cook, I. 2007: Doing Ethnographies, Sage Publications. ISBN: 978-07619-4446-1. 1st edition.

Articles and Book Chapters

Introduction to the course and qualitative research

Latour, B. (1999): Circulating Reference: Sampling the Soil in the Amazon Forest, In Pandoras Hope. Essays on the Reality of Science Studies. Harvard University Press. Chap. 2, pp. 24-79. Available at the library. ADDITIONAL.

Overview of the field + intro to categories like positivist, interpretive, critical research

Myers, M.D., Section Editor (living version): Qualitative Research in Information Systems, The University of Auckland, New Zealand. Originally published in MISQ Discovery, June 1997. Available online.

Klein, H. K. and Myers, M. D. (1999): A set of principles for conducting and evaluating interpretive field studies in information systems, MIS Quarterly, vol. 23, no. 1, pp. 67-94. Available online. Fulltext.

Silverman, D. (1998): Qualitative Research: meaning or practices, Info Systems J, 8, pp- 3-20. Available online. ADDITIONAL.

Myers, H. K. & Avison, M. D. (1998): An Introduction to Qualitative Research in Information Systems, Chap. 1 in Myers & Avison (eds) Qualitative Research in Information Systems. Sage . Available at the library. ADDITIONAL.

Conducting fieldwork. Generating material part 1 and 2

Mancini, C., Rogers, Y., Bandara, A., Coe, T., Jedrzejczyk, L., Joinson, A., Proce, B., Tomas, K., Nuseibeh, B. (2010): Contravision: Exploring users' reactions to futuristic technology.: ACM. Online access.

Button, G. & Sharrock, W. (2009): Making Observations. Chap. 7 in "Studies of Work and the Workplace in HCI. Concepts and Techniques". pp. 83-87. Available at the library. ADDITIONAL:

Graver, B., Dunne, T. and Pacenti, E. (1999) Cultural Probes: Cultural Probes, In Interactions. Jan+Feb. 1999, pp. 21-29. Available online. ADDITIONAL.

Blauhut, D. & Buur, J. (2009): What video styles can do for user research. Paper at The Nordes Conference 2009 "Engaging Artifacts", Oslo, Norway. ADDITIONAL. Available online..

Monahan, T. (2008): Picturing technological change: the materiality of information infrastructures in public education, 2008. Technology, Pedagogy and Education. Vol. 17, No. 2, July 2008, 89-101. Available online. ADDITIONAL.

Harper, D. (2005): What’s New Visually? In Denzin, N. & Lincoln, Y. (eds.) 2005: The Sage Handbook of Qualitative Research. Sage Publications. Chap. 29, pp. 747-762. Available at the library. ADDITIONAL.

Suchman, L. A. and Trigg, R.H. (1991): Understanding Practice: video as a medium for reflection and design, In Greenbaum, J. and Kyng, M. (eds.) Design at work: cooperative design of computer systems. Available at the library. ADDITIONAL.

Ethics + privacy in research online and offline

Markham, A. N. (2005): The Methods, Politics, and Ethics of Representation in Online Ethnography. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 31, pp. 793-820. Available at the library.

Clifford, G. C. (2005): Ethics and Politics in Qualitative Research. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 6, pp.139-164. Available at the library: ADDITIONAL.

Ethnography, positioning the researcher

Randall, D., Harper, R. & Rouncefield, M. (2007): Fieldwork for Design. Theory and Practice., Springer. Chap. 9 "Into the Home" pp. 255-287. Online access.

Wolcott, H. F. (2010): : Ethnography Lessons. A primer, Left Coast Press, California. Chap. 5 "Searching for Ethnography's Essence", pp. 86-111. ISBN: 978-1-59874-581-8. Available at the library.

Shilton, K. (2012): Values Levers: Building Ethics in Design. Science, Technology, & Human Values. Published online 23 April 2012: Sage. Online access.

Blomberg, J., Giacomi, J. Mosher, A. and Swenton-Wall, P. (1993): Ethnographic Field Methods and Their Relation to Design, In Schuler, D. & A. Namioka (eds.) Participatory Design: Principles and Practices. Hillsdale, N.J.: Erlbaum. Pp. 123-156. Available at the library.

van der Wall, K. (2009): Getting going: Organizing ethnographic fieldwork. In Ybema, S., Yanow, D., Wels, H. & Kamsteeg, F. (edt.): Organizational Ethnography. Studying Complexities of Everyday Life., Sage. Chap. 1, pp. 23-39. ISBN: 978-1-84787-046-9. Available at the library. ADDITIONAL.

Forsythe, D. (1999): It's Just a Matter of Common Sense: Ethnography as Invisible Work, Journal of Computer-Supported Cooperative Work. vol. 8, no. 1-2, pp. 127-145. Available online. ADDITIONAL.

Hughes J., King, V., Rodden, T., Andersen, H. (1994): Moving out from the control room: Ethnography in systems design, In Proceedings from CSCW’94, Chapel Hill, North Carolina. Available online. ADDITIONAL.

Harper, R. (2000): The Organization in Ethnography. A discussion of Ethnographic Fieldwork Programs in CSCW, Journal of Computer Supported Cooperative Work. Vol. 9, no. 2, pp. 239-264. Available online. ADDITIONAL.

Schultze, U. (2002): A Confessional Account of an Ethnography about Knowledge Work, MIS Quarterly. Vol. 24, No. 1, pp. 3- 41. Available at the library. ADDITIONAL.

Case Studies

Baxter, P. & Jack, S. (2008): Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers. The Qualitative Report Volume 13 Number 4 December 2008: 544-599.: Online access.

Stake, R. E. (2005): Qualitative Case Studies, In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 17, pp. 443-466. Available at the library.

Flyvbjerg, B. (2006): Five Misunderstandings About Case-Study Research, Qualitative Inquiry, Vol. 12, no. 2. Sage Publications, pp. 219-245. ADDITIONAL. Available online.

Walsham, G. (2006): Doing interpretive research, European Journal of Information Systems, 15, pp. 320-330. Available online. ADDITIONAL.

Walsham, G. (2002): Interpretive Case Study in IS Research, Sage. Ch 6 in Meyers and Avison (eds) "Qualitative Research in Information Systems". Available at the library. ADDITIONAL.

Geertz, C. (1972): Deep play: Notes on the Balinese Cockfight, In Geertz, C. The interpretation of cultures. New York: Basic Books. Available at the library. ADDITIONAL.

Lee, A. and Baskerville, R. (2003): Generalizing Generalizability, Information Systems Research. Vol 14, no 3, pp. 221-243. Available online. ADDITIONAL.

Action Research

Sykes, C. & Treleaven (2009): Critical action research and organizational ethnography. In Ybema, S., Yanow, D., Wels, H. & Kamsteeg, F. (edt.): Organizational Ethnography. Studying Complexities of Everyday Life.. Sage, Chap. 11, pp. 215-230. ISBN: 978-1-84787-046-9. Available at the library.

Checkland, P., and Holwell, S. (1998): Action Research: Its Nature and Validity, Systemic Practice and Action Research. vol 11, no. 1, pp. 9-21. Online access at Springer.

Foth, M. (2006): Network action research. Action Research 2006 4:205: Sage. ADDITIONAL. Online access.

Callén, B., Doménech, M., López, D. & Tirado, F. (2009): Telecare research. (Cosmo)politicizing metodology, ALTER, European Journal of Disability Research 3 (2009), pp. 110-122. ADDITIONAL. Online access.

Avison, D., Lau, F., Myers, M., and Nielsen, P. A. (1999): Action Research, Communications of the ACM. ISBN: Jan 1999, vol 42, no. 1, pp. 94-97. Available online. ADDITIONAL.

Baskerville, R. and Wood-Harper, T. (2002): A Critical Perspective on Action Research as a Method for Information Systems Research, In Myers and Avison (eds) Qualitative Research in Information Systems. Chap. 8. vol 23, no. 1, pp. 39-66. Available at the library. ADDITIONAL.

Grounded Theory. Analyzing data + quality in qualitative research

Charmaz, K. (2005): Grounded Theory in The 21st Century. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 20, pp. 507-535. Available at the library.

Thoresen, K. (1999): Appendix D: Grounded Theory, PhD Thesis Computer Use. University of Oslo, Department of Informatics. Available at the library. ADDITIONAL.

Strauss, A., Fagerhaugh, S., Suczek, B., and Wiener, C. (1985): Appendix: Methodological Note, In Social Organization of Medical Work. Available at the library. ADDITIONAL.

Emerson, R. M., Fretz, R. I. and Shaw, L. L. (1995): Processing Fieldnotes: Coding and Memoing, In Emerson, Fretz and Shaw Writing Ethnographic Fieldnotes. Chap. 6, pp. 142-168. The University of Chicago Press. Available at the library. ADDITIONAL.

Social Media

Reyes, L. & Finken, S. (2012): : Social Media as a new platform for Participatory Design. In Proc. of PDC 2012. Roskilde Denmark, Online access.

Guimarães Jr, M. J. L. (2005): Doing Anthropology in Cyberspace: Fieldwork Boundaries and Social Environments, In Hine (edt) Virtual Methods. Issues in Social research on the Internet. Berg, pp. 141-156. Available at the library.

Leander, K. M. & Mckim, K. K. (2003): 'Tracing the Everyday 'Sitings' of Adolescents on the Internet: a strategic adaption of ethnography across online and offline spaces. In Education, Communication & Information, 3:2, pp. 211-240., Available online. ADDITIONAL.

Brown, B. & M. Bell (2004): CSCW at play: 'There' as a collaborative virtual environment, Proceedings of the 2004 ACM conference on Computer Supported Cooperative Work, pp. 350–359. Available online. ADDITIONAL.

Writing it up

Sørensen, C. (revised version of 2002): This is Not an Article - just some food for thought on how to write one, Working Paper. Department of Information Systems, The London School of Economics and Political Science. No. 121. Available online.


Bent Hamer (2003): "Salmer fra Kjøkkenet". SF Norge AS. English titel: " Kitchen Stories". Available at the library.

Stuart Hall: Representation an the media. Media Education Foundation. Available at the library.

Additional resources... if you are interested in reading more

Smith, K. : How to Be an Explorer of the World: Portable Life Museum, 2008. Penguin Group Inc..

Heath, C., Hindmarsh, J., & Luff, P.: Video in Qualitative Research. Analysing Social Interaction in Everyday Life, 2011. Sage.

Amit, A. (edt.) (2005): Constructing the Field. Ethnographic Fieldwork in the Contemporary World, Routledge.

Sanjek, R. (edt.) (1990): Fieldnotes. The Makings of Anthropolgy, Cornell University Press.

Denzin, N. K. & Lincon, Y. S. (eds.) (2005): The Sage Handbook of Qualitative Research, Sage Publications.

Latur, B. (1987): Science in Action: How to follow scientists and engineers through society, Harvard University Press.

Thagaard, T. (1998): Systematikk og innlevelse. En innføring i kvalitativ metode, Fagboglaget.

Kvale, S. (1996): InterViews. An Introduction to Qualitative Research Interviewing, Sage Publications.

Hammersly, M. and Atkinson, P. (1987): Feltmetodikk. Grundlaget for feltarbeid og feltforskning, Gyldendal Norsk Forlag.

Silverman, D. (2005): Doing Qualitative Research, Sage Publications.

Hylland Eriksen, T. (2003): Hva er Sosialantropologi, Universitetsforlaget.

Published June 25, 2012 12:55 PM - Last modified Dec. 4, 2012 4:16 PM