This course is replaced by IN5000 – Qualitative Research Methods.

Syllabus/achievement requirements

The course book has been complemented with articles/chapters focusing on relevant debates, approaches and examples from the informatics field, mainly Information Systems Research, HCI, and Computer Supported Collaborative Work (CSCW).

Detailed knowledge (beyond what is covered in the lectures) of the readings, marked as ADDITIONAL, will not be required for the exam; they are meant as suggestions for further reading.

Course book

Crang and Cook (2007): Doing Ethnographies (Chapters 1-5, 7-9), Sage Publications. ISBN: 978-0-7619-4446-1.

Material that is not availble online

Curriculum literature that is not available online can be found here:
List of mandatory and additional items.

Articles and Book Chapters

Introduction to the course and qualitative research


Latour, B. (1999): Circulating Reference: Sampling the Soil in the Amazon Forest, In Pandoras Hope. Essays on the Reality of Science Studies. Harvard University Press. Chap. 2, pp. 24-79.

Nygaard, Kristen (1992): How Many Choices Do We Make? How Many Are Difficult? In: Floyd et al (eds.) Proceedings from Software Development and Reality Construction, Springer-Verlag, Berlin, pp. 52-59


Overview of the field + intro to the research paradigms positivist, interpretive, critical

Myers, M.D., Section Editor (living version): Qualitative Research in Information Systems, The University of Auckland, New Zealand. Originally published in MISQ Discovery, June 1997. Available online.

Walsham, Geoff (2006): Doing interpretive research, European Journal of Information Systems, Volume 15, Issue 3, pp 320–330.

Walsham, Geoff (2012): Are we making a better world with ICTs? Reflections on a future agenda for the IS field, Journal of Information Technology, Volume 27, Issue 2, pp 87–93.


Klein, H. K. and Myers, M. D. (1999): A set of principles for conducting and evaluating interpretive field studies in information systems, MIS Quarterly, vol. 23, no. 1, pp. 67-94. Available online. Fulltext. ADDITIONAL

Myers, M. D. & Klein, H. K. (2011): A set of Principles for Conducting Critical Research in Information Systems. MIS Quarterly, vol. 35, no. 1, pp. 17-36. ADDITIONAL

Myers, H. K. & Avison, M. D. (1998): An Introduction to Qualitative Research in Information Systems, Chap. 1 in Myers & Avison (eds) Qualitative Research in Information Systems. Sage. ADDITIONAL.

Gregor, S. (2006): The Nature of Theory in Information Systems. MIS Quarterly, vol. 30, no. 3, pp. 611-642. Available online. ADDITIONAL

Orlikowski, W.J., and J.J. Baroudi (1991): “Studying Information Technology in Organizations: Research Approaches and Assumptions.” Information Systems Research 2 (1): 1–28. Available online. ADDITIONAL.

Silverman, D. (1998): Qualitative Research: meaning or practices, Info Systems J, 8, pp- 3-20. Available online. ADDITIONAL.


Conducting fieldwork. Generating material part 1 and 2

Blauhut, D. & Buur, J. (2009): What video styles can do for user research. Paper at The Nordes Conference 2009 "Engaging Artifacts", Oslo, Norway. Available online.


Crang and Cook (2007): Doing Ethnographies, "Chapter 6: Focus groups", Sage Publications.

Suri, J. F. (2011): Poetic Observation: What Designers Make of What They See. In Clarke, A. J. (ed.) Design Anthropology. Object Culture In the 21st Century. SpringerWienNewYork. pp. 16-32. Available online ADDITIONAL

Mancini, C., Rogers, Y., Bandara, A., Coe, T., Jedrzejczyk, L., Joinson, A., Proce, B., Tomas, K., Nuseibeh, B. (2010): Contravision: Exploring users' reactions to futuristic technology.: ACM. Online access. ADDITIONAL.

Button, G. & Sharrock, W. (2009): Making Observations. Chap. 7 in "Studies of Work and the Workplace in HCI. Concepts and Techniques". pp. 83-87. ADDITIONAL.

Flewit, R. (2006): Using video to investigate preschool classroom interaction: education research assumptions and methodological practices. Visual Communication 2006 5, pp. 25-50. Available online. ADDITIONAL.

Boehner, K., Graver, W.  and Boucher, A. (2012): Probes. In Lury, C. & Wakeford, N. (2012): Inventive Methods: The happening of the social. Routledge, pp. 185-201. ADDITIONAL.

Graver, B., Dunne, T. and Pacenti, E. (1999) Cultural Probes: Cultural Probes, In Interactions. Jan+Feb. 1999, pp. 21-29. Available online. ADDITIONAL.

Monahan, T. (2008): Picturing technological change: the materiality of information infrastructures in public education, 2008. Technology, Pedagogy and Education. Vol. 17, No. 2, July 2008, 89-101. Available online. ADDITIONAL.

Suchman, L. A. and Trigg, R.H. (1991): Understanding Practice: video as a medium for reflection and design, In Greenbaum, J. and Kyng, M. (eds.) Design at work: cooperative design of computer systems. ADDITIONAL.


Ethics + privacy in research online and offline

Iachello, G. and Hong, J. (2007): "Understanding, Building and Evaluating Privacy in Interactive Systems", Chapter 3 (p. 18-42) in "End-User Privacy in Human-Computer Interaction". Foundations and Trends in Human-Computer Interaction Vol. 1, No. 1, pp. 1-137. Available online.

Markham, A. N. (2005): The Methods, Politics, and Ethics of Representation in Online Ethnography. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 31, pp. 793-820.


Christians, C. G. (2005): Ethics and Politics in Qualitative Research. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 6, pp.139-164. ADDITIONAL.

Leander, K. M. & Mckim, K. K. (2003): 'Tracing the Everyday 'Sitings' of Adolescents on the Internet: a strategic adaption of ethnography across online and offline spaces. In Education, Communication & Information, 3:2, pp. 211-240., Available online. ADDITIONAL.

Reyes, L. & Finken, S. (2012): : Social Media as a new platform for Participatory Design. In Proc. of PDC 2012. Roskilde Denmark, ADDITIONAL. Online access.

Brown, B. & M. Bell (2004): CSCW at play: 'There' as a collaborative virtual environment, Proceedings of the 2004 ACM conference on Computer Supported Cooperative Work, pp. 350–359. Available online, ADDITIONAL


Case Studies

Flyvbjerg, B. (2006): Five Misunderstandings About Case-Study Research, Qualitative Inquiry, Vol. 12, no. 2. Sage Publications, pp. 219-245. Available online.

Stake, R. E. (2005): Qualitative Case Studies, In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 17, pp. 443-466.

Walsham, G. (2002): Interpretive Case Study in IS Research, Sage. Ch 6 in Myers and Avison (eds) "Qualitative Research in Information Systems".

Walsham, G. and Sahay, S. (1999): GIS for District-Level Administration in India: Problems and Opportunities, MIS Quarterly, Vol. 23, No. 1 (Mar., 1999), pp. 39-65.


Baxter, P. & Jack, S. (2008): Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers. The Qualitative Report Volume 13 Number 4 December 2008: 544-599. ADDITIONAL. Online access.

Lee, A. and Baskerville, R. (2003): Generalizing Generalizability, Information Systems Research. Vol 14, no 3, pp. 221-243. Available online. ADDITIONAL.

Verne, G., (2015): "The winners are those who have used the old paper form". On citizens and automated public services, PhD Thesis, UiO, Chapter 3 "Case and Method", p. 21-35.

Bardzell, S., Bardzell, J., Pace, T., Reed, K. (2008): Blissfully Productive: Grouping and Cooperation in World of Warcraft Instance Runs, CSCW'08, San Diego, California, USA


Action Research

Sykes, C. & Treleaven (2009): Critical action research and organizational ethnography. In Ybema, S., Yanow, D., Wels, H. & Kamsteeg, F. (edt.): Organizational Ethnography. Studying Complexities of Everyday Life.. Sage, Chap. 11, pp. 215-230. ISBN: 978-1-84787-046-9.

Checkland, P., and Holwell, S. (1998): Action Research: Its Nature and Validity, Systemic Practice and Action Research. vol 11, no. 1, pp. 9-21. Online access at Springer.


Foth, M. (2006): Network action research. Action Research 2006 4:205: Sage. ADDITIONAL. Online access.

Callén, B., Doménech, M., López, D. & Tirado, F. (2009): Telecare research. (Cosmo)politicizing metodology, ALTER, European Journal of Disability Research 3 (2009), pp. 110-122. ADDITIONAL. Online access.

Avison, D., Lau, F., Myers, M., and Nielsen, P. A. (1999): Action Research, Communications of the ACM. ISBN: Jan 1999, vol 42, no. 1, pp. 94-97. Available online. ADDITIONAL.

Baskerville, R. and Wood-Harper, T. (2002): A Critical Perspective on Action Research as a Method for Information Systems Research, In Myers and Avison (eds) Qualitative Research in Information Systems. Chap. 8. vol 23, no. 1, pp. 39-66. ADDITIONAL.


Ethnography, positioning the researcher

Murphey, K. M. & Marcus, G. E. (2013): Epilogue: Ethnography and Design, Ethnograpgy in Design... Ethnography by Design.  In Gunn, W., Otto, T. & Smith, R. C. (eds.) Design Anthropology. Theory and Practice. Bloomsbury Academic, pp. 251-268.

Nardi, B., Harris, J. (2006): Strangers and friends: collaborative play in world of warcraft, Proceedings of CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, Pages 149-158, ACM New York,

Randall, D., Harper, R. & Rouncefield, M. (2007a): Chap. 6 "Ethnography and How to Do It". In Fieldwork for Design. Theory and Practice. Springer. pp. 169-197. Available online.


Blomberg, J., Giacomi, J. Mosher, A. and Swenton-Wall, P. (1993): Ethnographic Field Methods and Their Relation to Design, In Schuler, D. & A. Namioka (eds.) Participatory Design: Principles and Practices. Hillsdale, N.J.: Erlbaum. Pp. 123-156. ADDITIONAL

Christiansen, E. & Andersen, V. K. (2013): Digital Living at Home – User Voices about Home Automation and Home-Keeping Design Discourse. Aanestad & Bratteteig (eds.): SCIS 2013, pp. 40-52. Available online.

Forsythe, D. (1999): It's Just a Matter of Common Sense: Ethnography as Invisible Work, Journal of Computer-Supported Cooperative Work. vol. 8, no. 1-2, pp. 127-145. Available online. ADDITIONAL.

Hughes J., King, V., Rodden, T., Andersen, H. (1994): Moving out from the control room: Ethnography in systems design, In Proceedings from CSCW’94, Chapel Hill, North Carolina. Available online. ADDITIONAL.

Harper, R. (2000): The Organization in Ethnography. A discussion of Ethnographic Fieldwork Programs in CSCW, Journal of Computer Supported Cooperative Work. Vol. 9, no. 2, pp. 239-264. Available online. ADDITIONAL.

Randall, D., Harper, R. & Rouncefield, M. (2007b): Chap. 9 "Into the Home", in Fieldwork for Design. Theory and Practice., Springer. pp. 255-287. Online access. ADDITIONAL

Schultze, U. (2002): A Confessional Account of an Ethnography about Knowledge Work, MIS Quarterly. Vol. 24, No. 1, pp. 3- 41. ADDITIONAL.

Shilton, K. (2012): Values Levers: Building Ethics in Design. Science, Technology, & Human Values. Published online 23 April 2012: Sage. Online access. ADDITIONAL

Star, S. L. (1999): The Ethnography of Infrastructure. American Behavioral Scientist, Vol. 43, No. 3, pp. 377-391. Online access. ADDITIONAL

Suchman, L. and E. Wynn (1984) Procedures and  problems in the office Office: Technology and People(2): 133-154. Online access.

van der Waal, K. (2009): Getting going: Organizing ethnographic fieldwork. In Ybema, S., Yanow, D., Wels, H. & Kamsteeg, F. (edt.): Organizational Ethnography. Studying Complexities of Everyday Life., Sage. Chap. 1, pp. 23-39. ISBN: 978-1-84787-046-9. ADDITIONAL.

Wolcott, H. F. (2010): : Ethnography Lessons. A primer, Left Coast Press, California. Chap. 5 "Searching for Ethnography's Essence", pp. 86-111. ISBN: 978-1-59874-581-8. ADDITIONAL.

Wasson, C. (2000): Ethnography in the field of design. Human Organization 59.4. Available online ADDITIONAL




Grounded Theory. Analyzing data + quality in qualitative research

White, J. & Weatherall, A. (2000): A Grounded Theory Analysis of Older Adults and Information Technology. Educational Gerontology, 26:4, pp. 371-386. Online access

Mills, J., Bonner, A. & Francis K. (2006): The Development of Constructivist Grounded Theory. International Journal of Qualitative Methods, 5(1). Online access.


Charmaz, K. (2005): Grounded Theory in The 21st Century. In Denzin, N. & Lincoln, Y. (eds.) (2005): The Sage Handbook of Qualitative Research. Sage Publications. Chap. 20, pp. 507-535.

Thoresen, K. (1999): Appendix D: Grounded Theory, PhD Thesis: Computer Use. University of Oslo, Department of Informatics. ADDITIONAL.


Research Methods in Design Projects

Frayling, Christopher  (1994): Research in Art and Design, Royal College of Art Research Papers, Vol 1, No 1, 1993/4,  Royal College of Art, London. Available online.


Analysis - and writing it up

Sørensen, C. (revised version of 2002): This is Not an Article - just some food for thought on how to write one, Working Paper. Department of Information Systems, The London School of Economics and Political Science. No. 121. Available online.

Walsham, G. (2006): Doing interpretive research, European Journal of Information Systems, 15, pp. 320-330. Available online.


Emerson, R. M., Fretz, R. I. and Shaw, L. L. (1995): Processing Fieldnotes: Coding and Memoing, In Emerson, Fretz and Shaw Writing Ethnographic Fieldnotes. Chap. 6, pp. 142-168. The University of Chicago Press. ADDITIONAL.

van Maanen, J. (1995): Style As Theory, Organization Science, Vol. 6, No. 1, pp. 133- 143.

van Maanen, M. (2006): Writing Qualitatively, or the Demands of Writing, QUALITATIVE HEALTH RESEARCH, Vol. 16 No. 5, p. 713-722



Bent Hamer (2003): "Salmer fra Kjøkkenet". SF Norge AS. English title: " Kitchen Stories". Available at the library.

Stuart Hall: Representation and the media. Media Education Foundation.

Even more resources... if you are interested in reading more

Amit, A. (edt.) (2005): Constructing the Field. Ethnographic Fieldwork in the Contemporary World, Routledge.

Clarke, A. E. (2005): Situated Analysis. Grounded Theory After the Postmodern Turn. Sage

Denzin, N. K. & Lincon, Y. S. (eds.) (2005): The Sage Handbook of Qualitative Research, Sage Publications.

Geertz, C. (1972): Deep play: Notes on the Balinese Cockfight, In Geertz, C. The interpretation of cultures. New York: Basic Books

Guimarães Jr, M. J. L. (2005): Doing Anthropology in Cyberspace: Fieldwork Boundaries and Social Environments, In Hine (edt) Virtual Methods. Issues in Social research on the Internet. Berg, pp. 141-156. Available online.

Harper, D. (2005): What’s New Visually? In Denzin, N. & Lincoln, Y. (eds.) 2005: The Sage Handbook of Qualitative Research. Sage Publications. Chap. 29, pp. 747-762.

Hammersly, M. and Atkinson, P. (1987): Feltmetodikk. Grundlaget for feltarbeid og feltforskning, Gyldendal Norsk Forlag.

Heath, C., Hindmarsh, J., & Luff, P.: Video in Qualitative Research. Analysing Social Interaction in Everyday Life, 2011. Sage.

Hylland Eriksen, T. (2003): Hva er Sosialantropologi, Universitetsforlaget.

Kvale, S. (1996): InterViews. An Introduction to Qualitative Research Interviewing, Sage Publications.

Latour, B. (1987): Science in Action: How to follow scientists and engineers through society, Harvard University Press.

Madden, R., (2010): Being Ethnographic. A Guide to the Theory and Practice of Ethnography, Sage

Nardi, B.A., My Life as a Night Elf Priest. An Anthropological Account of World of Warcraft, The University of Michigan Press, 2010

Sanjek, R. (edt.) (1990): Fieldnotes. The Makings of Anthropolgy, Cornell University Press.

Smith, K. : How to Be an Explorer of the World: Portable Life Museum, 2008. Penguin Group Inc.

Silverman, D. (2005): Doing Qualitative Research, Sage Publications.

Thagaard, T. (1998): Systematikk og innlevelse. En innføring i kvalitativ metode, Fagboglaget.

Published Jan. 3, 2017 11:09 AM - Last modified May 29, 2017 12:50 PM