Frequently asked questions regarding virtual machines (VMs). If your question is not answered here, you can contact you local it or read the guides.

What is the preferred way to access the VDI?

We highly recommend using the Horizon client application. There is a download link at the bottom of the https://view.uio.no page, on UiO Windows machines it can be installed using Software Center.

Why have I been logged out from my machine?

Users are automatically logged out of their machines (Instant Clones only) each Friday morning at 02:00. At that time we push out new images with the latest security patches, application updates, etc.

What do I do when the machine is unresponsive on login?

Select "Options", then "Disconnect and log off". The machine is deleted and you will be given a new one on next login.

Alternatively, you may select the machine in the client, then go to the menubar and choose "Connection" and "Restart Desktop" or "Reset".

What is the difference between disconnecting and logging off?

Disconnecting from the VM keeps it running. When you log in to the pool you will be connected to the same VM. Logging out or resetting means that the machine will be deleted and a new one will be given to you on next login.

How do I log back in when the VM disconnects?

Click the button labeled "Send Ctrl+Alt+Delete". This lets you log back in.

How do I stop the VM from going fullscreen on all monitors?

Right-click the machine name in the VMware Horizon Client and select "Display" then "Window - Large". This lets you use VM in window mode or fullscreen on one monitor.

Can I become root/admin on my machine?

No. We do not allow users to become root or admin.

How do I copy/paste?

Copy/paste only works for text, not files. Your home directory at UIO (M:) is available in the VM. Place files here if you need them in the VM.

Can Virtual Desktop Interface (VDI) be used for high performance computing (HPC)?

The VDI is not meant for HPC-applications. We are looking into integrating HPC resources.


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Published Apr. 1, 2019 3:17 PM - Last modified Sep. 13, 2019 10:05 AM