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Configuring VPN at UiO: eduVPN

For non-managed machines, UiO offers the eduVPN VPN service. This provides the following for you as a user:

  • a secure, encrypted tunnel for your traffic from where you are to a point in the Norwegian Research Network
  • Norwegian IP address for use with services that require this, for example nrk.no and similar services

UiO users only have access to "Secure Internet" in eduVPN, not "Institute Access".

Here you will find instructions for setting up eduVPN for Windows, iOS (iPhone and iPad), Mac and Android. The software is also available for Linux.

NB! You cannot mount network drives (shared areas) or gain access to other services at UiO that are not already open to the Research Network with this solution. On a UiO-managed laptop you can mount shared areas directly. 

Support

If you have problems with eduVPN setup or the service, contact IT help.

See the bottom of the page for known issues.

Install eduVPN client on Windows

IMPORTANT: If you have a UiO-managed Windows PC, VPN is built into the system and you do not need to install VPN.

1. Open a web browser and go to guest.eduvpn.no. Log in via Feide.

2. Click Download for Windows to start the download. Click Instructions to show the vendor’s guide for installing EduVPN.

3. Start eduVPN and click the plus icon.

4. Enter feide in the Find your institute field.

5. Enter uio in the affiliation field and log in with feidebruker@uio.no.

 

6. The setup is now complete and you must click approve to finish.

 7. You are now logged in.

Install eduVPN client on iOS and iPadOS

Go to guest.eduvpn.no. Log in via Feide and select "ios" to install on iOS or iPadOS:

 

Screenshot from the guest.eduvpn.no website showing a list of supported platforms: Windows, macOS, Android, ios, and Linux.

Install the eduVPN application from the Apple App Store:

Screenshot from the Apple App Store showing the eduVPN application with the option "Get" for installation.

Start the application and read through and accept the privacy statement:

Screenshot of the privacy statement that must be accepted

Then you must choose which institution you want to connect to; search for "feide":

Screenshot from the eduVPN app with the text "Find your institute" and "feide" typed in the search field. "Feide - Norwegian educational institutions" then appears as a choice.

Approve the eduVPN application:

Screenshot of a popup with the text "Approve application" with the eduVPN icon and a button for "Approve".

Locally on the device, eduVPN must be allowed to manage network traffic; press "Allow":

Screenshot of a system message with the text "eduVPN would like to add VPN configuration" and buttons to allow or deny the request.

If you want to be notified before the connection expires, choose "Notify":

Screenshot with a request asking if you want to be notified before the connection expires, with two buttons: "Notify" and "Cancel".

After that you will get a similar request asking if you want to allow notifications. We recommend starting by allowing them; you can change this later if you prefer.

Congratulations! You are connected to eduVPN (see the "VPN" icon at the top right of the screen):

Screenshot where the eduVPN application shows that it is connected with text and a green checkmark

Install eduVPN client on macOS

1. Open a web browser and go to guest.eduvpn.no. Log in via Feide.

Screenshot of the guest.eduvpn.no website showing icons for the various supported operating systems: Windows, macOS, Android, iOS, and Linux

2. Click macOS to follow the link to the Apple App Store. Click Install to install the EduVPN client.

Screenshot from the Apple App Store on macOS showing the eduVPN client application, where the "install" button has been clicked and a window to allow this is in the foreground.

Click the installation button just below the part of the screen shown in the screenshot. Also verify that the account listed is the one you want to use (important if you have several).

Screenshot of eduVPN startup with the text "Find your institute" and a text field under it where "feide" has been entered. Under the text field there is a link "Secure Internet"

Start the eduVPN application if it does not start by itself. You will then be asked to choose which institution you want to connect to; type in "feide" and then click "Feide" (under "Secure Internet").

Screenshot where the eduVPN application reports that "Authorization required" and that a browser will be opened to perform authentication. There is a "cancel" button at the bottom to abort the process.

A notification window will now open where you must choose "continue" to allow the eduVPN application to open a browser window:

Screenshot of a notification window stating that eduVPN wants to use "guest.eduvpn.no" for authentication. This allows the application and the website to share information about you. There are two buttons "cancel" and "continue", the latter is selected

The browser window appears and here you must again click "Approve":

Screenshot of the browser window used to allow eduVPN for macOS and a button to allow ("Approve"). There is also a link to documentation at the bottom of the page about why this is necessary.

Once it is approved, a notification window appears asking if you want to allow a VPN configuration to be set up on your machine. Because this is a VPN configuration we want, from a provider we trust, we choose the "allow" button to permit this (otherwise you should be cautious when you see this dialog):

Screenshot of a macOS notification window stating that "eduVPN" wants to add a VPN setup. All network activity on this Mac can be filtered and monitored via the VPN. There are two buttons "allow" and "don't allow", the latter is selected.

When eduVPN has been granted permission in the previous step, it will configure the connection:

Screenshot of the eduVPN app showing that it will connect to Norway via Feide with an image of a computer and the text "Configuring"

The application opens a dialog box asking if you want a notification before the connection ends due to timeout. You can choose what you prefer here, but we recommend saying yes to notifications, and changing this later if you change your mind:

Screenshot of a dialog box asking whether you want to be notified before the VPN connection ends due to timeout, with the choices "cancel" and "Notify", the latter is selected.

Congratulations! You are now connected:

Screenshot showing that you are connected via Feide, with the profile "Guest Norway". There is a slider to disconnect.

Install eduVPN client on Android

1. Download the eduVPN app from the Play Store.

2. Enter feide in the Find your institute field and log in with your Feide user.

3. Choose approve (only during the initial setup).

4. You are now logged in.

 

 

Install eduVPN client on Linux

eduVPN has published its own guide. Distributions that are not listed there are not officially supported, but hopefully they will work without too many adjustments.

Known issues

Error: Cannot Start Tunnel

If you receive this error message, it is likely that you already have a running service on the network that is causing problems, e.g. another VPN client. Try disconnecting or disabling this and try again.

Screenshot with the error message text "Error cannotStartTunnel" and an "OK" button

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Published Oct. 5, 2026 11:37 AM - Last modified Oct. 5, 2026 11:52 AM