This course is discontinued

HME4402 – Evaluation of the quality of services delivered by the health care sector

Schedule, syllabus and examination date

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Course content

  • Quality concepts and perspectives
  • Measurement and documentation of quality
  • Standards
  • HMS in general and specifically in the health services
  • Quality improvement methods
  • Evaluation of quality

Learning outcome

Quality of interventions in the health care is increasingly focused worldwide. This course penetrates the numerous aspects of quality within the health care services with special emphasis on the quality of medical and caring interventions delivered to the patients. Various ways to measure and evaluate quality will be discussed in depth, as well as conditions influencing the quality. At the end of the course students should be qualified to develop programs that evaluate and improve the quality of the services, included documentation of standards set by the health authorities.


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Formal prerequisite knowledge


Recommended previous knowledge

HMM4401- Health and medicine




Written exam.

Examination support material

No examination support material is allowed.

Language of examination

All written exams and term papers at the master's programme in Health Economics, Policy and Management have to be conducted in English.

Grading scale

Grades are awarded on a scale from A to F, where A is the best grade and F is a fail. Read more about the grading system.

Explanations and appeals

Resit an examination

Withdrawal from an examination

It is possible to take the exam up to 3 times. If you withdraw from the exam after the deadline or during the exam, this will be counted as an examination attempt.

Special examination arrangements

Application form, deadline and requirements for special examination arrangements.

Facts about this course






Spring 2011


Spring 2011

Teaching language