Norwegian version of this page

Helpdesk – Central IT Support at UiO – We are here to help!

Helpdesk, the UiO's central centre for IT support, can help you if you have questions or problems regarding IT services at UiO.

Opening hours

Hjelp-ikon Telephone:
Weekdays: 08:30–17:00
Saturday: 10:00–15:00
Monday - Thursday: 07:00–20:00
Friday: 07:00–18:00
Saturdays: 10:00–16:00


  • At certain hours there may be many people calling, making waiting times longer. We therefore recommend that you start a chat or send us an email if you require help.
  • Our desk at Kristen Nygaards hus is closed for the time being. It is possible to make an appointment to meet an operator if required.
  • Our desk at Georg Sverdrups hus (the university library) is closed for the foreseeable future.
  • We now offer Zoom sessions if you have IT problems not easily solved by other means. Read more about booking a session here.

What we can assist with

If you are unsure where to inquire regarding IT problems or questions, you may contact us. If we are not the correct point of contact, we will send it to the correct place.


No planned courses

Please note that there are also courses in Norwegian.

Operating messages

If there are or have recently been problems with an IT service, you can read about it here. (Norwegian only)