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Mail and Courier Services

The University's Mail Services Centre is open Monday – Friday 07.30 – 15.00.

Postal delivery and collection of ordinary mail and internal mail: Mondays, Wednesdays and Fridays from 09.00.

Stamping and sending mail: Tuesdays and Thursdays

You can also collect and deliver mail at the University's Mail Services Centre in the basement of Kristian Ottosens hus, Problemveien 9. Entry from the parking lot between Kristian Ottosens hus and Villa Eika.

Postage

Outgoing mail

All outgoing mail has to be stamped at the Mail Services Centre. The standard envelope label "p.p./porto betalt" does not mean that the postage is prepaid.

Correct labelling

  • Mark all dispatches with the sender’s department and name.
  • We recommend that you contact the Mail Services Centre should you need printed envelopes.
  • Order envelopes with UiO logo at the University Print Centre.

When is the mail delivered?

  • The official postal service delivers mail to UiO every morning. The Mail Services Centre sorts the mail before they dispatch it to the units.
  • UiO has approximately 200 post box addresses at Blindern, as well as a few other places in Oslo. The post is delivered to the units or the archives for the units who pertain to those.

Dispatch from 09.00

  • Four post circuits by car and one manual route in Lucy Smiths hus.

Circuits

  • The circuits include Blindern, Gaustad, Forskningsparken, Tøyen, Økern, Geitmyrsveien, Ullevål University Hospital, Bygdøy, the city centre, University Hospital Rikshospitalet and other university locations.
  • 120 delivery points by car.

Letters

Delivery time

  • Domestic: 2–3 business days
  • Europe: 3–7 business days
  • Global: 5–9 business days

Volume discount

You can get a volume discount when you send 200 letters or more of the same format and weight. Please contact the Mail Services Unit to arrange a large dispatch.

Courier services

  • The Mail Services Centre carries out courier services for the units at UiO.
  • The services depend on capacity. The units can use an external courier service if the capacity is full.
  • UiO has general agreements with courier services for domestic and international deliveries. The cost will be assigned to your unit. Find the general agreements (in Norwegian – use your UiO login ID).

Gas and chemicals deliveries

  • The Mail Services Centre will not handle gas and chemicals.
  • Units who order gas and chemicals are responsible for receiving these deliveries.

Ordering nitrogen

  • Email your order to the Mail Services Centre at least two days before the order needs to be completed. State the contact person’s name and mobile number.
  • Relokator moving company will pick up empty containers and return full containers.
  • The order is completed in one turn: The containers are filled when Relokator delivers them to the central storage unit, which means Relokator can return them immediately.

Express parcels

Domestic

  • “Bedriftspakke Ekspress» – Business parcel express – overnight is the fastest domestic shipping in Norway.
  • Mondays – Thursdays only
  • Delivered to businesses only. Use the street address, not postbox address.
  • Private individuals collects the parcel at the post office.
  • Maximum weight: 25 kg
  • Traceable and insured for 10 000 NOK
  • Damaged or lost parcels: Please contact the Mail Services Centre to get a dispatch noted called "Adressekort 1".

International

Parcel post – domestic and international

Parcels require digital dispatch notes. The Mail Services Centre can fill out the note and mail it to you.

Send a parcel

  • E-mail the Mail Services Centre and state the recipient’s name, address and telephone number, name of the sender (unit) and a reference person at the unit.  
  • The Mail Services Centre will send you the dispatch note via the internal mail. You will receive the dispatch note on the same day if The Mail Services Centre receives your e-mail before 08.00.
  • Put the dispatch note on the parcel. The parcel is now ready.
  • You will find a tracking number on the dispatch note. You can use this to track the parcel at posten.no 
  • Domestic parcels require a pro forma invoice (bring.no).
  • The entire form needs to be completed to make sure the parcel is not stopped in customs.
  • In the postbox field, state “Blindern” and not the street address.

Registered mail

International

Some countries do not have a system for registered mail. We recommend that you send the letter or parcel as regular parcel post. This provides faster delivery, tracking and it is more affordable. If you still want to use registered post, follow the procedure for domestic mail.

Domestic

Sending registered mail

You can either hand in the letter or parcel in person at the Mail Services Centre or put it in your unit’s pigeonhole for outgoing mail. If you deliver it in person, please fill out and include this form (doc).

  • The Mail Services Centre will register the dispatch digitally.
  • You will receive the tracking number via e-mail or mobile.
  • The Mail Services Centre will hand in the mail at the post office.
  • The Post’s insurance will be valid once the post office has registered the mail.

Receiving registered mail

Post with a personal recipient has to be collected by the said person at the post office. Find the nearest post office at posten.no.

Published Apr. 9, 2010 1:38 PM - Last modified July 10, 2020 2:40 PM